Customers on our website have raised some questions about MB SD Connect C4C5 Star Diagnosis Plus Lenovo X220 I5 Laptop With HHT.
Question by Customers :
That is the link that I was looking at. I just had a couple questions.
(1) I didn’t know what it meant in the description where it says C4/C5 which unit it was going to come with.
(2) I was also wondering if the unit is new refurbished or used?
(3) I saw where the laptop is used which I am OK with.
(4) I was also want to know if there was any additional software that was needed once the unit arrives to start testing Initially working on sprinters, and if there will be available future updates etc. if so will there be a cost for updated and any idea of how much that would be?
(5) it appears this one has three different types of software pre-loaded on the system giving it a wide variety of vehicles that it can be used on?
(6) Last question if I was to make the payment today when do you think I would receive the unit expedite shipping to Fort Worth Texas US. If this is too much to go over via email and would rather do a phone call I am fine with that I can call the WhatsApp number as well.
Thank you very much for your time please let me know as soon as possible so I can get the unit ordered and shipped.
Answered by kelly:
1. You can choice Mercedes Star Diagnostic C4 or C5. they are same functions, but the host is different.
2. The tool is new
3. the Lenovo X220 is a second hand laptop
4. Our software is engineer version software. You don’t need to work with other software. Our software is powerful. If you have an online account, you can do online programming. If you don’t have, you can do offline. The update HDD is 80USD. You can purchase it for update next year. Please pay attention that you can’t update online.
5. If you bought this item, our engineer will set up the software for you. It is ready to work when you receive the package. If the software need activation, we will work for you via teamviewer.
6. If you pay today, we will arrange shipping for you today. The tool and the laptop are in stock. About 3-5 days shipping via DHL.