{"id":11439,"date":"2020-11-22T07:06:10","date_gmt":"2020-11-22T07:06:10","guid":{"rendered":"https:\/\/www.obd2tool.com\/blog\/?p=11439"},"modified":"2020-11-22T07:06:10","modified_gmt":"2020-11-22T07:06:10","slug":"solution-for-im608-network-issue-or-software-crash-issues-or-other-apk-issues","status":"publish","type":"post","link":"https:\/\/www.obd2tool.com\/blog\/solution-for-im608-network-issue-or-software-crash-issues-or-other-apk-issues\/","title":{"rendered":"Solution for IM608 Network Issue or Software Crash Issues or Other APK Issues"},"content":{"rendered":"<p><strong>Solution for <a href=\"https:\/\/www.obd2tool.com\/goods-10305-Autel-MaxiIM-IM608-PLUS-APB112-Smart-Key-Simulator-and-G-BOX-2.html\">Autel MaxiIM IM608<\/a> Network Issue or Software Crash Issues or Other APK Issues<\/strong><\/p>\n<p>In case there is some network issue or software crash issues or other apk issues, customer can go to Maxitool to send the system logs to the back end so engineers can further check what is the cause.<\/p>\n<p>Step 1:<br \/>\nAfter function failure, go to main interface.<\/p>\n<p><img loading=\"lazy\" class=\"alignnone size-full wp-image-11446\" src=\"https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2020\/11\/How-to-Catch-the-System-Log-with-IM608-1.jpg\" alt=\"\" width=\"551\" height=\"346\" srcset=\"https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2020\/11\/How-to-Catch-the-System-Log-with-IM608-1.jpg 551w, https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2020\/11\/How-to-Catch-the-System-Log-with-IM608-1-300x188.jpg 300w\" sizes=\"(max-width: 551px) 100vw, 551px\" \/><\/p>\n<p>Step 2: open maxitool APK to catch the system log and upload.<\/p>\n<p><img loading=\"lazy\" class=\"alignnone size-full wp-image-11445\" src=\"https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2020\/11\/How-to-Catch-the-System-Log-with-IM608-2.jpg\" alt=\"\" width=\"547\" height=\"346\" srcset=\"https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2020\/11\/How-to-Catch-the-System-Log-with-IM608-2.jpg 547w, https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2020\/11\/How-to-Catch-the-System-Log-with-IM608-2-300x190.jpg 300w\" sizes=\"(max-width: 547px) 100vw, 547px\" \/><\/p>\n<p>Step 3: under \u201clog\u201d menu, click \u201cStart\u201d to catch the log of the failure function.<\/p>\n<p><img loading=\"lazy\" class=\"alignnone size-full wp-image-11444\" src=\"https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2020\/11\/How-to-Catch-the-System-Log-with-IM608-3.jpg\" alt=\"\" width=\"556\" height=\"348\" srcset=\"https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2020\/11\/How-to-Catch-the-System-Log-with-IM608-3.jpg 556w, https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2020\/11\/How-to-Catch-the-System-Log-with-IM608-3-300x188.jpg 300w\" sizes=\"(max-width: 556px) 100vw, 556px\" \/><\/p>\n<p>Collecting the log in process:<\/p>\n<p><img loading=\"lazy\" class=\"alignnone size-full wp-image-11443\" src=\"https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2020\/11\/How-to-Catch-the-System-Log-with-IM608-4.jpg\" alt=\"\" width=\"1000\" height=\"625\" srcset=\"https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2020\/11\/How-to-Catch-the-System-Log-with-IM608-4.jpg 1000w, https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2020\/11\/How-to-Catch-the-System-Log-with-IM608-4-300x188.jpg 300w, https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2020\/11\/How-to-Catch-the-System-Log-with-IM608-4-768x480.jpg 768w, https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2020\/11\/How-to-Catch-the-System-Log-with-IM608-4-900x563.jpg 900w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/p>\n<p>Step 4:<br \/>\nLog collection is done, then click \u201cupload\u201d to upload the datalog to Autel server so engineer can check it.<\/p>\n<p><img loading=\"lazy\" class=\"alignnone size-full wp-image-11442\" src=\"https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2020\/11\/How-to-Catch-the-System-Log-with-IM608-5.jpg\" alt=\"\" width=\"554\" height=\"345\" srcset=\"https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2020\/11\/How-to-Catch-the-System-Log-with-IM608-5.jpg 554w, https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2020\/11\/How-to-Catch-the-System-Log-with-IM608-5-300x187.jpg 300w\" sizes=\"(max-width: 554px) 100vw, 554px\" \/><\/p>\n<p><img loading=\"lazy\" class=\"alignnone size-full wp-image-11441\" src=\"https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2020\/11\/How-to-Catch-the-System-Log-with-IM608-6.jpg\" alt=\"\" width=\"1000\" height=\"625\" srcset=\"https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2020\/11\/How-to-Catch-the-System-Log-with-IM608-6.jpg 1000w, https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2020\/11\/How-to-Catch-the-System-Log-with-IM608-6-300x188.jpg 300w, https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2020\/11\/How-to-Catch-the-System-Log-with-IM608-6-768x480.jpg 768w, https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2020\/11\/How-to-Catch-the-System-Log-with-IM608-6-900x563.jpg 900w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/p>\n<p>Then you have sent the system log, you can provide the device series number so Tech support can search it for you.<\/p>\n<p><img loading=\"lazy\" class=\"alignnone size-full wp-image-11440\" src=\"https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2020\/11\/How-to-Catch-the-System-Log-with-IM608-7.jpg\" alt=\"\" width=\"1000\" height=\"625\" srcset=\"https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2020\/11\/How-to-Catch-the-System-Log-with-IM608-7.jpg 1000w, https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2020\/11\/How-to-Catch-the-System-Log-with-IM608-7-300x188.jpg 300w, https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2020\/11\/How-to-Catch-the-System-Log-with-IM608-7-768x480.jpg 768w, https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2020\/11\/How-to-Catch-the-System-Log-with-IM608-7-900x563.jpg 900w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/p>\n<p>Done.<\/p>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>Solution for Autel MaxiIM IM608 Network Issue or Software Crash Issues or Other APK Issues In case there is some<!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":1,"featured_media":11445,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[98],"tags":[1513,1655,1654,1512,2174,1656,1612,365,1609],"views":1985,"_links":{"self":[{"href":"https:\/\/www.obd2tool.com\/blog\/wp-json\/wp\/v2\/posts\/11439"}],"collection":[{"href":"https:\/\/www.obd2tool.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.obd2tool.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.obd2tool.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.obd2tool.com\/blog\/wp-json\/wp\/v2\/comments?post=11439"}],"version-history":[{"count":1,"href":"https:\/\/www.obd2tool.com\/blog\/wp-json\/wp\/v2\/posts\/11439\/revisions"}],"predecessor-version":[{"id":11447,"href":"https:\/\/www.obd2tool.com\/blog\/wp-json\/wp\/v2\/posts\/11439\/revisions\/11447"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.obd2tool.com\/blog\/wp-json\/wp\/v2\/media\/11445"}],"wp:attachment":[{"href":"https:\/\/www.obd2tool.com\/blog\/wp-json\/wp\/v2\/media?parent=11439"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.obd2tool.com\/blog\/wp-json\/wp\/v2\/categories?post=11439"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.obd2tool.com\/blog\/wp-json\/wp\/v2\/tags?post=11439"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}