{"id":17358,"date":"2022-06-02T12:20:15","date_gmt":"2022-06-02T12:20:15","guid":{"rendered":"https:\/\/www.obd2tool.com\/blog\/?p=17358"},"modified":"2022-06-04T12:22:22","modified_gmt":"2022-06-04T12:22:22","slug":"how-to-solve-mb-sd-c4-plus-connection-error-verify-the-battery","status":"publish","type":"post","link":"https:\/\/www.obd2tool.com\/blog\/how-to-solve-mb-sd-c4-plus-connection-error-verify-the-battery\/","title":{"rendered":"How to Solve MB SD C4 Plus Connection Error \u201cVerify the battery\u201d"},"content":{"rendered":"<p>Q: I have a problem with the connection between the <a href=\"https:\/\/www.obd2tool.com\/goods-334-MB+SD+Connect+Compact+4+Star+Diagnostic+Tool+With+WiFi.html\">SD Connect C4<\/a> and my car, cables and notebook are not a problem. The defect is in c4, any suggestions for a solution?<br \/>\nOn Xentry, after a blue scroll bar appears on the screen, 30 and 31 appear, I swap the c4 module for another, it works again.<\/p>\n<p><img loading=\"lazy\" class=\"alignnone size-full wp-image-17362\" src=\"https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2022\/06\/How-to-Solve-MB-SD-C4-Plus-Connection-Error-\u201cVerify-the-battery\u201d-1.jpg\" alt=\"\" width=\"800\" height=\"450\" srcset=\"https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2022\/06\/How-to-Solve-MB-SD-C4-Plus-Connection-Error-\u201cVerify-the-battery\u201d-1.jpg 800w, https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2022\/06\/How-to-Solve-MB-SD-C4-Plus-Connection-Error-\u201cVerify-the-battery\u201d-1-300x169.jpg 300w, https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2022\/06\/How-to-Solve-MB-SD-C4-Plus-Connection-Error-\u201cVerify-the-battery\u201d-1-768x432.jpg 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p><strong><a href=\"https:\/\/www.obd2tool.com\">Obd2tool<\/a> engineers answer:<\/strong><br \/>\nA flat battery may affect the device, or connection ports need to be cleaned.<\/p>\n<p><strong>Solutions:<\/strong><br \/>\n1. Re-flash firmware and make sure the battery is good<br \/>\n2. Clean connection ports (Took an air blaster to it and sprayed some electrical contact spray solvent into it)<\/p>\n<p><strong>1. How to re-flash firmware?<\/strong><br \/>\nRight-click \u201cSDconnect Toolkit\u201d and select \u201cGoto BIN directory\u201d.<br \/>\nEdit \u201cToolkit.ini\u201d. (This step requires no battery inside SD C4)<br \/>\nFind \u201cMinUpdateVoltageVBatt=7200\u201d and \u201cMinUpdateVoltageVExt=11000\u201d.<br \/>\nSwitch both values into \u201c0\u201d.<\/p>\n<p><img loading=\"lazy\" class=\"alignnone size-full wp-image-17359\" src=\"https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2022\/06\/How-to-Solve-MB-SD-C4-Plus-Connection-Error-\u201cVerify-the-battery\u201d-2.jpg\" alt=\"\" width=\"800\" height=\"526\" srcset=\"https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2022\/06\/How-to-Solve-MB-SD-C4-Plus-Connection-Error-\u201cVerify-the-battery\u201d-2.jpg 800w, https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2022\/06\/How-to-Solve-MB-SD-C4-Plus-Connection-Error-\u201cVerify-the-battery\u201d-2-300x197.jpg 300w, https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2022\/06\/How-to-Solve-MB-SD-C4-Plus-Connection-Error-\u201cVerify-the-battery\u201d-2-768x505.jpg 768w, https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2022\/06\/How-to-Solve-MB-SD-C4-Plus-Connection-Error-\u201cVerify-the-battery\u201d-2-120x80.jpg 120w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p>Then reboot your computer.<br \/>\nRight-click \u201cSDconnect Toolkit\u201d and select \u201cAdministration\u201d.<br \/>\nSelect the device when it\u2019s identified.<br \/>\nGo to \u201cSoftware update\u201d.<br \/>\nDownload \u201c02_CSD_2_11.zip\u201d \u201c01_Bootimage_2_3.zip\u201d \u201c03_PmPic29_Cpld13.zip\u201d. (Do Not change the order)<\/p>\n<p><img loading=\"lazy\" class=\"alignnone size-full wp-image-17361\" src=\"https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2022\/06\/How-to-Solve-MB-SD-C4-Plus-Connection-Error-\u201cVerify-the-battery\u201d-3.jpg\" alt=\"\" width=\"800\" height=\"594\" srcset=\"https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2022\/06\/How-to-Solve-MB-SD-C4-Plus-Connection-Error-\u201cVerify-the-battery\u201d-3.jpg 800w, https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2022\/06\/How-to-Solve-MB-SD-C4-Plus-Connection-Error-\u201cVerify-the-battery\u201d-3-300x223.jpg 300w, https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2022\/06\/How-to-Solve-MB-SD-C4-Plus-Connection-Error-\u201cVerify-the-battery\u201d-3-768x570.jpg 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<p>Install a good battery and connect SD C4 to the vehicle.<br \/>\nNow <a href=\"https:\/\/www.obd2tool.com\/category-163-b0-MB+Star+Diagnostic+Tools.html\">Xentry Software<\/a> and <a href=\"https:\/\/www.obd2tool.com\/goods-10229-MB-SD-Connect-C4-MB-Star-Diagnostic-Tool.html\">MB SD C4 Plus<\/a> should be fine.<\/p>\n<p><img loading=\"lazy\" class=\"alignnone size-full wp-image-17360\" src=\"https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2022\/06\/How-to-Solve-MB-SD-C4-Plus-Connection-Error-\u201cVerify-the-battery\u201d-4.jpg\" alt=\"\" width=\"800\" height=\"390\" srcset=\"https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2022\/06\/How-to-Solve-MB-SD-C4-Plus-Connection-Error-\u201cVerify-the-battery\u201d-4.jpg 800w, https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2022\/06\/How-to-Solve-MB-SD-C4-Plus-Connection-Error-\u201cVerify-the-battery\u201d-4-300x146.jpg 300w, https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2022\/06\/How-to-Solve-MB-SD-C4-Plus-Connection-Error-\u201cVerify-the-battery\u201d-4-768x374.jpg 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>Q: I have a problem with the connection between the SD Connect C4 and my car, cables and notebook are<!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":1,"featured_media":17362,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[2038,857],"tags":[1462,2973,439,102,45,405,2052,409,2055,2051,2054,2053,2044],"views":2753,"_links":{"self":[{"href":"https:\/\/www.obd2tool.com\/blog\/wp-json\/wp\/v2\/posts\/17358"}],"collection":[{"href":"https:\/\/www.obd2tool.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.obd2tool.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.obd2tool.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.obd2tool.com\/blog\/wp-json\/wp\/v2\/comments?post=17358"}],"version-history":[{"count":1,"href":"https:\/\/www.obd2tool.com\/blog\/wp-json\/wp\/v2\/posts\/17358\/revisions"}],"predecessor-version":[{"id":17363,"href":"https:\/\/www.obd2tool.com\/blog\/wp-json\/wp\/v2\/posts\/17358\/revisions\/17363"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.obd2tool.com\/blog\/wp-json\/wp\/v2\/media\/17362"}],"wp:attachment":[{"href":"https:\/\/www.obd2tool.com\/blog\/wp-json\/wp\/v2\/media?parent=17358"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.obd2tool.com\/blog\/wp-json\/wp\/v2\/categories?post=17358"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.obd2tool.com\/blog\/wp-json\/wp\/v2\/tags?post=17358"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}