{"id":22974,"date":"2025-06-13T08:47:58","date_gmt":"2025-06-13T08:47:58","guid":{"rendered":"https:\/\/www.obd2tool.com\/blog\/?p=22974"},"modified":"2025-06-20T08:55:20","modified_gmt":"2025-06-20T08:55:20","slug":"how-to-fix-jlr-sdd2-software-compatibility-issues-with-microsoft-edge-on-windows-10-11","status":"publish","type":"post","link":"https:\/\/www.obd2tool.com\/blog\/how-to-fix-jlr-sdd2-software-compatibility-issues-with-microsoft-edge-on-windows-10-11\/","title":{"rendered":"How to Fix JLR SDD2 Software Compatibility Issues with Microsoft Edge on Windows 10\/11"},"content":{"rendered":"<p data-pm-slice=\"1 1 []\">When using the JLR SDD2 diagnostic software on a Windows 10 or Windows 11 system, you may encounter the following error messages:<\/p>\n<ul data-spread=\"false\">\n<li>&#8220;Your browser does not support PAGMCP ActiveX controls.&#8221;<\/li>\n<li>&#8220;<a href=\"https:\/\/www.obd2tool.com\/search-sdd.html\">SDD software<\/a> updates have not been performed so functionality has been disabled. Click here to perform updates now.&#8221;<\/li>\n<\/ul>\n<p><img loading=\"lazy\" class=\"alignnone size-full wp-image-22978\" src=\"https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2025\/06\/Solved-JLR-SDD2-software-and-Edge-broswser-compatibility-problem-1.jpg\" alt=\"\" width=\"989\" height=\"481\" srcset=\"https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2025\/06\/Solved-JLR-SDD2-software-and-Edge-broswser-compatibility-problem-1.jpg 989w, https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2025\/06\/Solved-JLR-SDD2-software-and-Edge-broswser-compatibility-problem-1-300x146.jpg 300w, https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2025\/06\/Solved-JLR-SDD2-software-and-Edge-broswser-compatibility-problem-1-900x438.jpg 900w, https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2025\/06\/Solved-JLR-SDD2-software-and-Edge-broswser-compatibility-problem-1-768x374.jpg 768w\" sizes=\"(max-width: 989px) 100vw, 989px\" \/><\/p>\n<p><img loading=\"lazy\" class=\"alignnone size-full wp-image-22977\" src=\"https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2025\/06\/Solved-JLR-SDD2-software-and-Edge-broswser-compatibility-problem-2.jpg\" alt=\"\" width=\"1031\" height=\"637\" srcset=\"https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2025\/06\/Solved-JLR-SDD2-software-and-Edge-broswser-compatibility-problem-2.jpg 1031w, https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2025\/06\/Solved-JLR-SDD2-software-and-Edge-broswser-compatibility-problem-2-300x185.jpg 300w, https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2025\/06\/Solved-JLR-SDD2-software-and-Edge-broswser-compatibility-problem-2-900x556.jpg 900w, https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2025\/06\/Solved-JLR-SDD2-software-and-Edge-broswser-compatibility-problem-2-768x475.jpg 768w\" sizes=\"(max-width: 1031px) 100vw, 1031px\" \/><\/p>\n<p>These issues are caused by Microsoft Edge not being configured to run in Internet Explorer (IE) compatibility mode, which SDD2 requires.<\/p>\n<h3>Solution: Enable IE Compatibility Mode in Edge<\/h3>\n<p>Follow the steps below to resolve the issue:<\/p>\n<h4>Step 1: Open Edge Settings<\/h4>\n<ol start=\"1\" data-spread=\"false\">\n<li>Launch the Microsoft Edge browser.<\/li>\n<li>Click the three-dot menu in the top-right corner and select Settings.<\/li>\n<li>In the left-hand menu, click Default browser.<\/li>\n<\/ol>\n<h4><img loading=\"lazy\" class=\"alignnone size-full wp-image-22976\" src=\"https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2025\/06\/Solved-JLR-SDD2-software-and-Edge-broswser-compatibility-problem-3.jpg\" alt=\"\" width=\"1727\" height=\"850\" srcset=\"https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2025\/06\/Solved-JLR-SDD2-software-and-Edge-broswser-compatibility-problem-3.jpg 1727w, https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2025\/06\/Solved-JLR-SDD2-software-and-Edge-broswser-compatibility-problem-3-300x148.jpg 300w, https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2025\/06\/Solved-JLR-SDD2-software-and-Edge-broswser-compatibility-problem-3-900x443.jpg 900w, https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2025\/06\/Solved-JLR-SDD2-software-and-Edge-broswser-compatibility-problem-3-768x378.jpg 768w, https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2025\/06\/Solved-JLR-SDD2-software-and-Edge-broswser-compatibility-problem-3-1536x756.jpg 1536w\" sizes=\"(max-width: 1727px) 100vw, 1727px\" \/><\/h4>\n<h4>Step 2: Configure IE Compatibility<\/h4>\n<ol start=\"1\" data-spread=\"false\">\n<li>Under Internet Explorer compatibility, find the option Allow sites to be reloaded in Internet Explorer mode and set it to Allow.<\/li>\n<li>Then, under Internet Explorer mode pages, click Add and input the following URLs:\n<ul data-spread=\"false\">\n<li>http:\/\/localhost\/splash_screen.action<\/li>\n<li>http:\/\/localhost:8080\/<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<h4><img loading=\"lazy\" class=\"alignnone size-full wp-image-22975\" src=\"https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2025\/06\/Solved-JLR-SDD2-software-and-Edge-broswser-compatibility-problem-4.jpg\" alt=\"\" width=\"1603\" height=\"873\" srcset=\"https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2025\/06\/Solved-JLR-SDD2-software-and-Edge-broswser-compatibility-problem-4.jpg 1603w, https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2025\/06\/Solved-JLR-SDD2-software-and-Edge-broswser-compatibility-problem-4-300x163.jpg 300w, https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2025\/06\/Solved-JLR-SDD2-software-and-Edge-broswser-compatibility-problem-4-900x490.jpg 900w, https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2025\/06\/Solved-JLR-SDD2-software-and-Edge-broswser-compatibility-problem-4-768x418.jpg 768w, https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2025\/06\/Solved-JLR-SDD2-software-and-Edge-broswser-compatibility-problem-4-1536x837.jpg 1536w\" sizes=\"(max-width: 1603px) 100vw, 1603px\" \/><\/h4>\n<h4>Step 3: Restart Edge and Launch SDD2<\/h4>\n<p>Close Microsoft Edge completely, then relaunch the JLR SDD2 software. The error messages should no longer appear, and the software should function normally.<\/p>\n<div>\n<hr \/>\n<\/div>\n<p>This quick configuration ensures that SDD2 runs in a compatible environment, resolving issues with ActiveX control and update prompts without the need to downgrade your operating system or install additional browsers.<\/p>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>When using the JLR SDD2 diagnostic software on a Windows 10 or Windows 11 system, you may encounter the following<!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":1,"featured_media":22978,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[],"tags":[3819,3388],"views":1352,"_links":{"self":[{"href":"https:\/\/www.obd2tool.com\/blog\/wp-json\/wp\/v2\/posts\/22974"}],"collection":[{"href":"https:\/\/www.obd2tool.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.obd2tool.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.obd2tool.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.obd2tool.com\/blog\/wp-json\/wp\/v2\/comments?post=22974"}],"version-history":[{"count":1,"href":"https:\/\/www.obd2tool.com\/blog\/wp-json\/wp\/v2\/posts\/22974\/revisions"}],"predecessor-version":[{"id":22979,"href":"https:\/\/www.obd2tool.com\/blog\/wp-json\/wp\/v2\/posts\/22974\/revisions\/22979"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.obd2tool.com\/blog\/wp-json\/wp\/v2\/media\/22978"}],"wp:attachment":[{"href":"https:\/\/www.obd2tool.com\/blog\/wp-json\/wp\/v2\/media?parent=22974"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.obd2tool.com\/blog\/wp-json\/wp\/v2\/categories?post=22974"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.obd2tool.com\/blog\/wp-json\/wp\/v2\/tags?post=22974"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}