{"id":3549,"date":"2019-05-17T09:18:35","date_gmt":"2019-05-17T09:18:35","guid":{"rendered":"http:\/\/www.obd2tool.com\/blog\/?p=3549"},"modified":"2019-05-17T09:28:39","modified_gmt":"2019-05-17T09:28:39","slug":"mb-sd-connect-c4c5-star-diagnosis-tool-cannot-measure-the-car","status":"publish","type":"post","link":"https:\/\/www.obd2tool.com\/blog\/mb-sd-connect-c4c5-star-diagnosis-tool-cannot-measure-the-car\/","title":{"rendered":"MB SD Connect C4\/C5 Star Diagnosis tool cannot measure the car"},"content":{"rendered":"<p>The customer connected the Mercedes-Benz to be tested, opened the MB SD Connect C4\/C5 xentry software, and selected the corresponding model. The final step of the test is as follows:<br \/>\n<a href=\"http:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2019\/05\/1.png\"><img loading=\"lazy\" src=\"http:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2019\/05\/1.png\" alt=\"1\" width=\"420\" height=\"275\" class=\"alignnone size-full wp-image-3556\" srcset=\"https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2019\/05\/1.png 420w, https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2019\/05\/1-300x196.png 300w\" sizes=\"(max-width: 420px) 100vw, 420px\" \/><\/a><\/p>\n<p>The above problem occurred and the hardware of MB SD Connect C4\/C5 was not found. Generally there are three problems:<br \/>\n1. MB SD Connect C4\/C5 host problem<br \/>\n2. MB SD Connect C4\/C5 network cable problem<br \/>\n3. Computer problem with MB SD Connect C4\/C5<\/p>\n<p>The customer connects to the host and computer of the <a href=\"https:\/\/www.obd2tool.com\/goods-6877-MB-SD-Connect-C5C4-Star-Diagnosis-Plus-Lenovo-T410-Laptop.html\">MB SD Connect C5<\/a>\/C4 via a network cable. The host&#8217;s MB SD Connect C4\/C5 host screen is displayed as follows:<br \/>\n<a href=\"http:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2019\/05\/2.png\"><img loading=\"lazy\" src=\"http:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2019\/05\/2.png\" alt=\"2\" width=\"356\" height=\"216\" class=\"alignnone size-full wp-image-3557\" srcset=\"https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2019\/05\/2.png 356w, https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2019\/05\/2-300x182.png 300w\" sizes=\"(max-width: 356px) 100vw, 356px\" \/><\/a> <\/p>\n<p>From the display prompt: Device not in use<br \/>\nAs you can see, <a href=\"https:\/\/www.obd2tool.com\/goods-5194-MB+SD+C4+With+Super+Engineering+Software+DTS+monaco+And+Vediamo+Plus+EVG7.html\">MB SD Connect C4<\/a>\/C5 does not work.<br \/>\nLook at the icon in the red circle: This display is the MB SD Connect C4\/C5 host is not connected to the computer.<\/p>\n<p><a href=\"http:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2019\/05\/3.png\"><img loading=\"lazy\" src=\"http:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2019\/05\/3.png\" alt=\"3\" width=\"201\" height=\"102\" class=\"alignnone size-full wp-image-3558\" \/><\/a><\/p>\n<p><a href=\"http:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2019\/05\/4.png\"><img loading=\"lazy\" src=\"http:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2019\/05\/4.png\" alt=\"4\" width=\"284\" height=\"351\" class=\"alignnone size-full wp-image-3559\" srcset=\"https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2019\/05\/4.png 284w, https:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2019\/05\/4-242x300.png 242w\" sizes=\"(max-width: 284px) 100vw, 284px\" \/><\/a> <\/p>\n<p>If the MB SD Connect C4\/C5 host is connected to the computer, the icon should look like this:<\/p>\n<p>That may be because<br \/>\n1, network cable problem<br \/>\n2, the network card is broken<br \/>\n3, the network card driver has a problem<\/p>\n<p>Solution:Replace a new network cable (common with ordinary network cable)<\/p>\n<p>1. If you replace the new network cable and the connection is normal as shown below, the original network cable is damaged.<br \/>\n<a href=\"http:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2019\/05\/5.png\"><img loading=\"lazy\" src=\"http:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2019\/05\/5.png\" alt=\"5\" width=\"210\" height=\"116\" class=\"alignnone size-full wp-image-3555\" \/><\/a> <\/p>\n<p>2. If you change the network cable or the following is displayed: that is, the computer&#8217;s network card or network card driver has a problem.<br \/>\n<a href=\"http:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2019\/05\/6.png\"><img loading=\"lazy\" src=\"http:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2019\/05\/6.png\" alt=\"6\" width=\"201\" height=\"111\" class=\"alignnone size-full wp-image-3554\" \/><\/a><\/p>\n<p>3. If it is a driver problem, reinstall the NIC driver to solve it.<\/p>\n<p>4. If the NIC driver is reinstalled, the problem remains the same. That is the problem with the network card, please check or replace the new network card to solve.<\/p>\n<p>At the same time, if your MB SD Connect C4\/C5 hardware can be connected to the car, the lower right corner of your computer will display as follows:<br \/>\n<a href=\"http:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2019\/05\/7.png\"><img loading=\"lazy\" src=\"http:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2019\/05\/7.png\" alt=\"7\" width=\"288\" height=\"64\" class=\"alignnone size-full wp-image-3553\" \/><\/a> <\/p>\n<p>If the MB SD Connect C4\/C5 hardware is not connected to the car and computer, or if the hardware is not found after the connection, it will be displayed as follows:<br \/>\n<a href=\"http:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2019\/05\/8.png\"><img loading=\"lazy\" src=\"http:\/\/www.obd2tool.com\/blog\/wp-content\/uploads\/2019\/05\/8.png\" alt=\"8\" width=\"284\" height=\"44\" class=\"alignnone size-full wp-image-3551\" \/><\/a> <\/p>\n<p>If you still have problem to use MB SD Connect C4\/C5 Star Diagnostic tool, please contact our sales. <sales@obd2tool.com><\/p>\n<!-- AddThis Advanced Settings generic via filter on the_content --><!-- AddThis Share Buttons generic via filter on the_content -->","protected":false},"excerpt":{"rendered":"<p>The customer connected the Mercedes-Benz to be tested, opened the MB SD Connect C4\/C5 xentry software, and selected the corresponding<!-- AddThis Advanced Settings generic via filter on get_the_excerpt --><!-- AddThis Share Buttons generic via filter on get_the_excerpt --><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[7],"tags":[102,450,1336,452],"views":2885,"_links":{"self":[{"href":"https:\/\/www.obd2tool.com\/blog\/wp-json\/wp\/v2\/posts\/3549"}],"collection":[{"href":"https:\/\/www.obd2tool.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.obd2tool.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.obd2tool.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.obd2tool.com\/blog\/wp-json\/wp\/v2\/comments?post=3549"}],"version-history":[{"count":4,"href":"https:\/\/www.obd2tool.com\/blog\/wp-json\/wp\/v2\/posts\/3549\/revisions"}],"predecessor-version":[{"id":3561,"href":"https:\/\/www.obd2tool.com\/blog\/wp-json\/wp\/v2\/posts\/3549\/revisions\/3561"}],"wp:attachment":[{"href":"https:\/\/www.obd2tool.com\/blog\/wp-json\/wp\/v2\/media?parent=3549"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.obd2tool.com\/blog\/wp-json\/wp\/v2\/categories?post=3549"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.obd2tool.com\/blog\/wp-json\/wp\/v2\/tags?post=3549"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}