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    Caterpillar SIS 2020 CAT SIS 2020 Service Information System

    • Item No.  RD114-1
    • History: 41  sold
    • Caterpillar SIS 2020:

    • Quantity
      Express Shipping Service    Estimated delivery time: 5-7 days »
      Affected by the epidemic, there will be delays in transit time.
    • Quantity:  289
    • Weight:  1.0KG
    • Rank:  comment rank 5 () Write a Review
      Rated 5/5 based on 2 customer reviews
    • Member Benefits  Shipping  Return Policy




    Technical Support


    Caterpillar SIS 2020 CAT SIS 2020 Service Information System

    Brand: Caterpillar
    File Size: 230 Gb
    Language: English, Spanish, Italian, Chinese, Mexican, German, French
    Compatible OS: Windows 7 32 bit, Windows 7 64 bit, Windows 8/8.1 32 bit, Windows 8/8.1 64 bit, Windows 10 32 bit, Windows 10 64 bit

    Publication date: 2020
    There are 2 options for you to choose before order please:
    1. Software is in a 500G mobile hdd before shipment, the customers need to install it and active it in the laptop by themselves after receive the hdd.
    2. Software would be installed well in a second hand Lenovo T420 Laptop before shipment, you could use it directly after you receive Lenovo T420 Laptop

    Product Description
    Service Information about the brand new release of the Caterpillar database - January 2020. 

    Caterpillar SIS (CAT SIS) 2020(replacing 2019/07 version) was developed for maintenance and repair of the full range of cat vehicles, includes guidance on repair equipment and machinery caterpillar, program help diagnose production caterpillar, operating instructions spare parts and equipment caterpillar. All pages in this online guide will enable you to quickly and easily find the required information about the machine, also, helps specialists to calibrate equipment caterpillar, diagnose it and troubleshoot equipment to solve any problems. Electronic repair manual caterpillar SIS 2019 was written especially for engineers and will be useful to all interested in the given direction.

    How to use Caterpillar SIS 2017 CAT SIS 2017:

    The Caterpillar SIS 2020 (3D pictures) complete set contains the full information on spare parts, repair, electric circuits and etc. SIS has been tested using Microsoft Internet Explorer 5.5/6.0 on these platforms: Windows 2000 & Windows XP, VISTA and Windows 7.

    SIS is the electronic service tool that Caterpillar dealers, customers and employees rely on for their parts and service information needs. SIS provides information for all Caterpillar machines and engines from 1977. SIS is available on the Internet, DVDs and a network version based on the DVD standalone application.

    SIS Web is updated continually and is the most complete and up to date version of SIS. SIS DVD and Network SIS use the same information that is located on the monthly data DVD'S. The time required to stage and ship the DVD'S to Dealer's and Customer's accounts for the delay in information that may be available from SIS DVD/Network.


    SIS DVD is the standalone version of SIS and is required when the Caterpillar Inc. server for either SIS Web or the Dealer server for Network SIS is not available. Field Mechanics may be the largest group that uses SIS DVD. All three versions of SIS require an Internet Browser to display SIS information.

    Caterpillar STW


    The Service Technician Workbench is an integrated package of software tools, designed to assist the Caterpillar Service Technician during the machine repair process.


    STW provides common installation of the following service software applications: STW Toolbar (STW Lauchpad), Service Information System (SIS), Cat Electronic Technician (Cat ET), CBT Component Based Troubleshooting (CBT), Technical Analisis I (TA1) & Technical Analisis II (TA2), and Service Report.

    STW Features:

    Allows user to send data from SIS, TA and Cat ET to an Electronic Service Report. All information about the repair is in one location.

    Allows user to attach Cat ET Warranty Reports to the STW service report.

    Allows user to attach digital photos to further document the repair.

    A single source of support ? DDS Support Center

    Electronic service reports are easier to archive than paper service reports.

    Integration between Component Based Troubleshooting (CBT), Service Information System (SIS), Cat Electronic Technician (Cat ET), Flash File Search and Service Report.

    The DBS Upload utility increases dealer efficiency by eliminating the need for the technician to re-type data into the service report, already created in DBS. This information is sent from DBS to STW to create a STW service report.


    STW Lauchpad

    The STW Launchpad allows to you: Conveniently launch Service Software Applications, Manage some common SIS/CBT preferences.




           GENERATOR SET, 3516B, EDG

           INDUSTRIAL ENGINE, C7.1, G9R

           GENERATOR SET, C6.6, LC6

           EXCAVATOR, 336F LH, LTP

           MOTOR GRADER, 12M 3, N9F

           MOTOR GRADER, 160M 3, N9L



           ENGINE - MACHINE, C9.3, WYE

           EXCAVATOR, M315D 2, CH3

           GENERATOR SET, 3516B, JCY

           HAMMER, B30, MAY

           MOTOR GRADER, 140M 3, N9M

           MOTOR GRADER, 12M 3 AWD, N9P

           MOTOR GRADER, 12M 3, N9R

           ENGINE - MACHINE, C9, SYE

           PACKAGE, 3.4B IOPU, CJ3


           GENERATOR SET, 3516C, JDH

           EXCAVATOR, 336F LH, KGH

           MARINE ENGINE, C140-16, P3P

           ENGINE - MACHINE, C9, SSE

           EJECTOR TRUCK, 730C, TFH


           MINI HYD EXCAVATOR, 300.9D, LJ2

           MOTOR GRADER, 140M 3 AWD, N9J

           EXCAVATOR, 336F H, NAJ

           EXCAVATOR, 320E, SHX



           EXCAVATOR, M317D 2, CH5

           EXCAVATOR, 336E H, HDW


           EJECTOR TRUCK, 730C, LFH

           MINI HYD EXCAVATOR, 301.7D, LJ4

           MINI HYD EXCAVATOR, 302.7D, LJ7

           MOTOR GRADER, 160M 3, N9E

           ENGINE - MACHINE, C9.3, SYE



           EXCAVATOR, 336E LH, JEA

           MINI HYD EXCAVATOR, 302.4D, LJ6

           MOTOR GRADER, 160M 3 AWD, N9T

           ENGINE - MACHINE, C13, T4F


           GENERATOR SET, 3516, JCW

           MINI HYD EXCAVATOR, 301.4C, LJ3

           MINI HYD EXCAVATOR, 302.2D, LJ5

           MOTOR GRADER, 12M 3 AWD, N9B

           MOTOR GRADER, 140M 3 AWD, N9G

           MOTOR GRADER, 160M 3 AWD, N9K



           GENERATOR SET, 3516B, JDE

           GENERATOR SET, 3516C, JDJ

           EXCAVATOR, 336F LNH, MTW

           MOTOR GRADER, 140M 3, N9D

           EXCAVATOR, 336F LH, PFL


           ENGINE - MACHINE, C9.3, SSE



    STW Service Report

    The STW Service Report is a tool to help you collect, report, and organize your service jobs.

    - Allows for complete documentation of your repair.

    - Reduce duplicate typing of Service Reports

    - Easy to read

    - Spell check


    Easy integration with Dealer Business System (both DBS and DBSi):

    Download header information from DBS

    Upload service information to DBS after your job is completed


    Collect information from other service tools, including:

    Parts lists from SIS

    ECM summaries and reports from Cat ET

    Inspection lists from Technical Analysis (TA)


    Component Based Troubleshooting

    Component Based Troubleshooting (CBT) helps the technician troubleshoot symptoms and codes for Caterpillar engines and machines. After identifying a symptom, the technician is presented with a list of components that, if not operating properly, may cause the symptom. By using the information provided for each component, the technician can identify the root cause of the symptom and fix the problem. The technician is also presented with a list of available ECMs and codes for the selected model to troubleshoot diagnostic codes. In addition, CBT gives the technician links to related information for symptoms and codes in the Service Information System (SIS).


    Depending on your choice, we will copy to the 500 mobile hard drive or install it into the Lenovo T420 Laptop.

    Software display:

    Option 1: 
    Package including: 
    1pc x 500GB mobile hard disk

    Option 2: 
    Package including: 
    1pc x second hand T420 (with 500GB HDD)

    User Comment(Total 2 User Comment Num)

    • by Ken Cook,Jun 13,2020

      This was just what I needed !Perfect !

      Reply #1 by Vivian Jun 13,2020
      Thanks for your feedback.


    • by Christina Cristaldi,Aug 03,2017

      everything is ok!excellent quality and shipping was impressively quick.

      Reply #1 by Kelly Aug 04,2017
      Thank you so much for your feedback. We are looking forward to do business with you again!


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    Please feel free to contact us ,If you have any question:
    Email: Sales@obd2tool.com
    Whatsapp: +8618437976115

    Shipping Terms:
    a) Items will be sent to all the countries over the world. This package will be sent by DHL, Post, Fedex, EMS or UPS .
    b) Items will be checked carefully before sent out.
    c) We will use air bubbles to wrap the items carefully.

    Shipping Time:
    a) Ships within 48 hours on working days after received the payment.
    b) The shipping time is about 5-7 days via DHL, UPS, 5-10 days Via Fedex, 7-10 days via EMS, 7-30 days via Post to Worldwide
    Note: We hope it arrive on time but since this is an international delivery, shipping time will be highly depended on the courier company and local customs/duties. Thank you for your understanding.

    Return Policies:
    Returns will be allowed only with prior authorization, and must be made within 30 days after package delivery.
    Item conditions that allow returns Brand new Item, returns must include all accessories, Items must include original packaging
    Other cases are as follows:
    (1) When the item is defective, the item was sent in error, damaged in transit, or otherwise defective,It can not work once you receive it. In this case we allow returns. We bear the shipping cost.
    (2) When you buy the wrong item, the item doesn't fit, or you don't want the item, the item you return need to be brand new. you need bear shipping costs.

    Contact Us:
    Our Email sales@obd2tool.com 24 hours 7 days
    And if nobody answer you online in time sometimes,do not worry.leave us a message or write down your desires,we will contact you as soon as possible.

    Attention: PLZ leave your telephone number and address in detail when you take order in our website, it is very important to ship your order. (Customers from Brazil PLZ leave your Cutsom ID also, thanks!)

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    Phone: +86 18437976115
    Skype: chryssan2006
    Building B016, Haihao Huating, Xixiang Avenue, Xixiang Street, Baoan District,Shenzhen, 518000 China